Shipping policy

Shipping Policy

This policy explains how we process and ship orders placed with VYRO.

Processing time

Orders are processed within 1-3 business days of purchase. During busy periods, processing may take slightly longer, and you will be notified of any significant delay.

Shipping times

As our products are shipped from our fulfillment partners, delivery typically takes 7-15 business days from the date your order is processed, depending on your location. Some deliveries may take longer due to customs processing or carrier delays outside our control.

Shipping costs

Shipping costs are calculated at checkout based on your location and order. Any shipping promotions will be clearly shown at checkout.

Order tracking

Once your order ships, you'll receive a confirmation email with tracking information so you can follow your delivery.

Customs, duties and taxes

For international orders, any customs fees, import duties or taxes charged by your country are the responsibility of the customer and are not included in the order or shipping price.

Delayed or missing orders

If your order hasn't arrived within the estimated delivery window, contact us at jacobushendriks00@gmail.com with your order number and we will investigate with our shipping partner.

Incorrect address

Please ensure your shipping address is correct at checkout. VYRO is not responsible for orders delayed or lost due to an incorrect address provided by the customer, though we'll do our best to assist if this happens.

Contact us

Questions about shipping can be sent to jacobushendriks00@gmail.com.